FAQ's
What is VOLUGEN?
VOLUGEN is a premium beauty brand created for women who want their skin to look smoother, brighter, fuller, and more refreshed — without complicated routines or harsh treatments.
Our products are designed to support the areas where visible aging often shows first, including under-eyes, smile lines, lip border, forehead, neck, and delicate facial contours.
What is The Volume Stick™️?
The Volume Stick™️ is VOLUGEN’s signature all-in-one anti-aging balm stick. It is designed to help target fine lines, dullness, tired-looking under-eyes, smile lines, and areas where skin appears less plump or less refreshed.
It uses a clean precision stick format, so you can apply it exactly where your skin needs extra care.
What areas can I use The Volume Stick™️ on?
You can use The Volume Stick™️ on:
Under-eyes
Smile lines
Forehead
Lip border
Neck lines
Cheeks
Full face
Any area that needs a smoother, brighter-looking finish
How do I use The Volume Stick™️?
Simply swipe The Volume Stick™️ onto clean, dry skin, then gently tap it in with your fingertips.
Use it before moisturizer, before makeup, at night, or anytime your skin needs a quick refreshed-looking glow.
How often should I use it?
For best results, use it daily.
Many customers use it in the morning before makeup and again at night as part of their skincare routine. You can also keep one in your bag for quick touch-ups during the day.
Can I wear it under makeup?
Yes. The Volume Stick™️ can be used before makeup to help skin look smoother and more hydrated.
Apply a light layer, tap it in, let it settle, then continue with your normal makeup routine.
What ingredients are in The Volume Stick™️?
The Volume Stick™️ is powered by advanced skincare actives including PDRN, Volufiline, and NAD.
These ingredients are used to help support smoother-looking skin, fuller-looking volume, and a brighter, more energized-looking glow.
Is it only for mature skin?
No. VOLUGEN can be used by anyone who wants smoother, brighter, more refreshed-looking skin.
However, it is especially loved by women noticing tired-looking under-eyes, fine lines, dullness, smile lines, neck lines, or loss of youthful-looking softness.
When will I see results?
Many customers notice an instantly smoother, more hydrated-looking glow after applying it.
With consistent use, skin may appear softer, brighter, and more refreshed over time. Individual results may vary.
Does The Volume Stick™️ replace my skincare routine?
The Volume Stick™️ is designed to complement your skincare routine, not overcomplicate it.
Use it as a targeted treatment step for the areas that need extra care, such as under-eyes, smile lines, lip border, forehead, and neck.
What is the free gift?
For a limited time, every purchase includes a free 60-count Collagen + Caffeine Under-Eye Patch Set.
This free gift is designed to help tired-looking under-eyes appear refreshed, hydrated, and brighter-looking.
Do I need a code to get the free gift?
No code is needed unless stated otherwise at checkout.
The free 60-count Collagen + Caffeine Under-Eye Patch Set is included with qualifying purchases while supplies last.
Is the free gift available forever?
No. The free gift is a limited-time offer and is only available while supplies last.
Do you offer a guarantee?
Yes. VOLUGEN offers a 30-day money-back guarantee so you can try your routine with confidence.
How long does shipping take?
Orders are processed as quickly as possible. Shipping times may vary depending on your location, and tracking information will be sent once your order ships.
How do I contact customer support?
You can contact VOLUGEN support through the contact page on our website. Please include your order number so our team can help you faster.